Frequently Asked Questions
What are your store hours?
Monday-Friday 10am-6pm
Saturdays 11am-2pm
CLOSED SUNDAYS AND HOLIDAYS
Where are the pickup locations? Please select your preferred pickup location, time and day when ordering
MONDAY-FRIDAY ONLY AT 113 Maitland Avenue, Altamonte Springs, FL 32701
SATURDAY ONLY AT 622 East Broad Street, Groveland, FL 34736
Do you offer delivery?
Yes, for a delivery fee, select delivery at check out and make sure to provide an address for delivery in the box (if it pops up)
How can I get a refund?
Unfortunately, we do not offer returns, exchanges or refunds. ALL SALES ARE FINAL
Do you have a Brick and Mortar (store location)?
not at this time
Do you attend Farmers Markets?
yes, we do, check us out on all social media platforms to stay in the know
Why do I have to pay a retainer fee? If applicable
The retainer fee locks in your date for delivery/ pick up of large orders or customize orders. Once you pay the retainer fee (if applicable) you have 48 hrs to cancel the order, for a refund of your retainer fee, once paid. After that time has elapsed, NO REFUND / EXCHANGE WILL BE GIVEN. We have begun the process of working on your order.
Why do you have a 3-day or 2-week turnaround time for the desserts?
We need time to work on your order. We bake our desserts per order, to provide the best possible fresh treat for you.
Can I freeze my Pound Cake?
Upon receiving your poundcake, refrigerate or freeze to preserve freshness. Our poundcakes will keep in your refrigerator for 4-5 days or up to 12 months in the freezer. They are best served at room temperature.
To freeze the poundcake, be sure to wrap it well in plastic wrap and foil. When ready to consume, thaw in the refrigerator and when thawed, leave on countertop to bring to room temp.
Do you offer shipping?
Yes, we do, however we utilized Etsy for that, find us on Etsy and place your order
Why does it have a shipping option/information at checkout?
Please bypass that when checking out, we only offer delivery and pick up on this website